About

Our refund and return policy lasts for 30 days. If 30 days have gone by since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• • Gift cards
  • Downloadable software products
  • Certain health and personal care items

To complete your return, we need a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.
  • Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Delivery 

The delivery methods available when ordering is bpost

Delivery times, including order preparation times are

Delivery rates – 4 packages available depending on the purchases made

Geographical areas delivered – we only deliver within the territory of Belgium – For any request abroad, please contact us at info@oompah-beat-records.com

Tracking information: depending on the desired shipping package, tracking is available on the bpost.be website

Shipping & Returns

To return your product, you must send your product to the address stipulated in the email.

You will be responsible for paying your own shipping costs for returning your item. Shipping charges are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need Help?

Contact us at INFO@OOMPAH-BEAT-RECORDS.COM for any questions regarding refunds and returns.